Coupons and promotions
Promotional discount coupons offered by Whole Kids and their selected partners are for single use by the intended recipient only. All coupons are valid until the date stated or may be withdrawn at any time at the discretion of Nourish Foods. Coupons can not be retrospectively applied to orders in any scenario. Coupons may not be used in conjunction with any other offer and is not applicable to sale item. Stock is subject to availability. During promotional periods we often experience high order volumes and during these times you might expect to add 1-2 days additional processing time to your order.
The wholekids.com.au website is operated by Nourish Foods Pty Ltd ABN: 83 101 453 847. The use of this site is governed by the policies, terms and conditions as set out below. By using this site, you agree and accept our terms and conditions. Please read them carefully.
Any order placed by you on this website is an offer to purchase a particular product for the price (including the delivery and other charges and taxes) specified in this website at the time you place your order on these Terms and Conditions. Nourish Foods Pty Ltd reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order.
Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.
Credit Card Payments
All orders are subject to pre-authorisations checks to ensure sufficient funds are available and to confirm the validity of the payment method. Authorisations will appear as pending charges on your card, but you will only be charged once for a single order when it is despatched. Orders cancelled before shipment will still have this authorisation held.
Limitation of liability
Nourish Foods maximum liability to you for products purchased from our website shall be limited to the refund of the purchase price you have paid for the products. Nourish Foods will not be liable for any property damage, personal injury, loss of use, interruptions of business, loss of profits, or other consequential, indirect, incidental, punitive or special damages, however caused, whether for breach of warranty, contract, tort (including negligence), strict liability or otherwise except which it is unlawful to exclude.
Nourish Foods is not liable for any losses or damages caused by any website linked to or from this website.
We aim to deliver your order as quickly as possible, however delivery times provided by Nourish Foods are estimates only. Nourish Foods will not be held liable for late deliveries or loss or damage relating to late deliveries. Nourish Foods will not be held liable for any unforeseen damage or theft to your order when left in a designated area by you.
By agreeing to our terms and conditions you acknowledge all information as detailed under our Shipping & Delivery policy.
Acceptance of the Goods
The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.
Change of Address
The shipping address for your order is shown in the checkout and under My Account information. In the event that an incorrect address was entered, address changes can only made until the order begins processing. Nourish Foods cannot accommodate all address change requests. Nourish Foods takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.
Prices of products and delivery and other charges displayed on this website are current at the time of issue, but are subject to change without notice. All credit cards are charged in Australian Dollars.
Prices displayed on this website are inclusive of GST.
Returns and Refunds
All requests for refund must be made within 7 days. Please read our Returns & Refunds Policy for further details.
If notified before goods have been dispatched, SurfStitch.com can accommodate order cancellations. If items have been shipped, Nourish Foods reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.
Copyright and Trademarks
This site is owned and operated by Nourish Foods Pty Ltd. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, packaging artwork and design, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Nourish Foods Pty Ltd. Where third party images or content has been used, all appropriate approvals and licences regarding the use of such material on our site has been obtained or the ownership source has been noted and acknowledged next to each material.
You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.
No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from Nourish Foods Pty Ltd.
All rights not expressly granted herein are reserved.
“Whole Kids®”, “Nourish®”, “Nourish Foods®”, “real people, real food, real good®”, and “Frooshies®” and all registered trademarks of Nourish Foods Pty Ltd.
Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, Nourish Foods shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
Nourish Foods shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
If your credit card has already been charged for the purchase and your order is cancelled, Nourish Foods shall immediately issue a credit to your credit card account in the amount of the charge.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Nourish Foods is not responsible for the operation of or content located on or through any such site.
Nourish Foods does not represent that any information (including any file) obtained from or through the website is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses. Nourish Foods will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic), however caused and whether by negligence or otherwise, which may result directly or indirectly from any such information.
While the information contained in the website is believed to be accurate and current, Nourish Foods Pty Ltd, the company’s directors, officers and employees make no representation or warranty as to the reliability, accuracy or completeness of the information contained on the website and none of them accept any responsibility arising in any way (including negligence) for errors in, or omissions from, the information contained in the website.
The website is for use in Australia only and complies with Australian laws. These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Victoria, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of the state of Victoria, Australia.
Nourish Foods Pty Ltd (Whole Kids)
Office: Level 4, 80 Market Street, South Melbourne, Victoria, 3205 Australia
Postal address: PO Box 1191 South Melbourne, Victoria, 3205, Australia
Contacting this Website
If you have any questions about these Terms & Conditions, please contact us at firstname.lastname@example.org